{"product_id":"dental-reception-and-supervisory-management","title":"Dental Reception and Supervisory Management","description":"\u003cp\u003e\u003ci\u003eDental Reception and Supervisory Management 2nd Edition\u003c\/i\u003e is the dental administrator's essential companion to all aspects of reception work and supervisory practice management duties. The book covers vital interpersonal skills and the important aspects of business management and marketing relevant to dentistry. In addition, it explains the development of dental care, enhancing the reader's understanding and awareness of the necessary clinical aspects of dentistry. It also addresses the General Dental Council's Standards for the Dental Team, which details the nine principals for observing patient rights, and looks at new regulations introduced by the Health and Social Care Act. \u003c\/p\u003e\u003cul\u003e \u003cli\u003eProvides practical advice for dental receptionists wishing to upgrade their skills\u003c\/li\u003e \u003cli\u003eCovers all aspects of the receptionist role, from administration and marketing to quality management and patient experience\u003c\/li\u003e \u003cli\u003eLooks at new standards and regulations put into effect\u003c\/li\u003e \u003cli\u003eOffers concrete suggestions for customer care and business development\u003c\/li\u003e \u003cli\u003eIncludes access to a companion website with activities and powerpoint presentations\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003ci\u003eDental Reception and Supervisory Management 2nd Edition\u003c\/i\u003e is designed for use by dental receptionists in practice and for use in dental reception courses. It will also greatly benefit dental nurses, dental hygienists, and dentists.\u003c\/p\u003e","brand":"Glenys Bridges","offers":[{"title":"Default Title","offer_id":42860024332349,"sku":"9781119513087","price":78.26,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0597\/7689\/2989\/files\/9781119513087_95cf52fe-29d7-4213-b3e9-bf1df1be3b55.jpg?v=1767072684","url":"https:\/\/www.palmleaf.com.au\/products\/dental-reception-and-supervisory-management","provider":"Palmleaf","version":"1.0","type":"link"}