{"product_id":"how-do-you-know-if-you-are-making-a-difference-a-practical-handbook-for-public-service-organisations","title":"How Do You Know If You Are Making a Difference?: A Practical Handbook for Public Service Organisations","description":"\u003cp\u003eWhy is it hard to know if you are making a difference in public services? What can you do about it? \u003c\/p\u003e\u003cp\u003ePublic services throughout the world face the challenge of tackling complex issues where multiple factors influence change. This book sets out practical and theoretically robust, tried and tested approaches to understanding and tracking change that any organisation can use to ensure it makes a difference to the people it cares about. \u003c\/p\u003e\u003cp\u003eWith case studies from health, community, research, international development and social care, this book shows that with the right tools and techniques, public services can track their contribution to social change and become more efficient and effective.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eAuthors:\u003c\/strong\u003e Sarah Morton, Ailsa Cook\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eFormat:\u003c\/strong\u003e Paperback\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003ePages:\u003c\/strong\u003e 196\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eISBN-13:\u003c\/strong\u003e 9781447361930\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003ePublication date:\u003c\/strong\u003e 20221102\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":43540461191229,"sku":"9781447361930","price":31.46,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0597\/7689\/2989\/files\/9781447361930.jpg?v=1788296086","url":"https:\/\/www.palmleaf.com.au\/products\/how-do-you-know-if-you-are-making-a-difference-a-practical-handbook-for-public-service-organisations","provider":"Palmleaf","version":"1.0","type":"link"}