{"product_id":"improving-performance","title":"Improving Performance","description":"\u003cp\u003eWith more than 150,000 units of two prior editions sold worldwide, \u003ci\u003eImproving Performance: How to Manage the White Space on the Organization Chart\u003c\/i\u003e is recognized as the book that launched the Process Improvement revolution. This seminal work by the cofounders of the Rummler-Brache Group emphasizes that the greatest opportunities for performance improvement often lie in the functional interfaces—those points at which the baton is being passed from one department to another.\u003c\/p\u003e\u003cp\u003eThrough case studies and examples, \u003ci\u003eImproving Performance\u003c\/i\u003e shows how the Rummler-Brache approach can:\u003c\/p\u003e\u003cul\u003e\u003cb\u003e\u003ci\u003e\u003cli\u003eResolve nagging white space issues\u003c\/li\u003e\n\u003cli\u003eForge a stronger link between strategy and process redesign\u003c\/li\u003e\n\u003cli\u003eInstall a measurement system that provides a foundation for continuous improvement and growth\u003c\/li\u003e\n\u003cli\u003eOvercome the common pitfalls in process redesign efforts\u003c\/li\u003e\n\u003cli\u003eImplement the significant changes that result from process improvement projects\u003c\/li\u003e\n\u003cli\u003eDevelop a customer-focused, participative, accountability-based culture\u003c\/li\u003e\u003c\/i\u003e\u003c\/b\u003e\u003c\/ul\u003e\u003cp\u003e With multiple charts, checklists, and new hands-on tools, the third edition of \u003ci\u003eImproving Performance\u003c\/i\u003e will enable you to better understand your organization and bring about top-to-bottom productivity gains.\u003c\/p\u003e","brand":"Alan P. Brache","offers":[{"title":"Default Title","offer_id":42818242969661,"sku":"9781118143704","price":119.65,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0597\/7689\/2989\/files\/9781118143704_cf6def94-ec4e-489b-80b9-e8f34b01f229.jpg?v=1766917319","url":"https:\/\/www.palmleaf.com.au\/products\/improving-performance","provider":"Palmleaf","version":"1.0","type":"link"}