{"product_id":"key-performance-indicators","title":"Key Performance Indicators","description":"\u003cp\u003eKEY PERFORMANCE\u003cb\u003e INDICATORS\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003eFOURTH EDITION \u003c\/p\u003e\u003cp\u003e\"This book, already a performance measurement classic, firmly establishes David Parmenter as the 'King of the KPIs'. His first chapter, a timeless classic, is worth the cost of the book alone.\" \u003cb\u003e —Harry Mills,\u003c\/b\u003e subject matter expert on persuasion for the Harvard   ManageMentor program \u003c\/p\u003e\u003cp\u003eRife with examples, worksheets, practice exercises, templates, and other valuable tools, \u003ci\u003eKey Performance Indicators\u003c\/i\u003e is truly a field guide. Readers will walk away with an understanding of the what, why, and—most importantly—the how of building appropriate and effective KPIs into organizations of all sizes. \u003c\/p\u003e\u003cp\u003eKey performance indicators are crucial to defining and tracking your organization's progress toward its goals. Setting up the wrong performance measures can lead to unwanted behaviors across an organization, perhaps even destroying value through misalignment and confusion. \u003c\/p\u003e\u003cp\u003eIf you are building KPIs for your organization, \u003ci\u003eKey Performance Indicators\u003c\/i\u003e will help you avoid these common mistakes and ensure your efforts result in ownership, empowerment, and fulfillment at all levels. \u003c\/p\u003e\u003cp\u003eThis \u003ci\u003eFourth Edition\u003c\/i\u003e has been improved by: \u003c\/p\u003e\u003cul\u003e \u003cli\u003eSimplifying, reorganizing, and refining the Winning KPI methodology process into a three-stage process\u003c\/li\u003e \u003cli\u003eRefining the \"selling the change\" process by incorporating more reference to the psychology behind resistance to change\u003c\/li\u003e \u003cli\u003eA new chapter on the rules for designing measures\u003c\/li\u003e \u003cli\u003eNew methods David Parmenter has used in KPI implementations\u003c\/li\u003e \u003cli\u003eA further refined performance measures database\u003c\/li\u003e \u003c\/ul\u003e","brand":"David Parmenter","offers":[{"title":"Default Title","offer_id":42848856834109,"sku":"9781119620778","price":77.36,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0597\/7689\/2989\/files\/9781119620778_0b6d230b-854e-4d66-b5d6-5ee2ffe0d5f0.jpg?v=1766989651","url":"https:\/\/www.palmleaf.com.au\/products\/key-performance-indicators","provider":"Palmleaf","version":"1.0","type":"link"}