{"product_id":"supervision-in-the-hospitality-industry","title":"Supervision in the Hospitality Industry","description":"\u003cp\u003e\u003cb\u003eA thorough, accessible handbook for leadership in a vital industry \u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eSupervision in the Hospitality Industry: Leading Human Resources, Tenth Edition\u003c\/i\u003e, is a comprehensive primer designed for beginning leaders, new supervisors promoted from an hourly job, and students planning for careers in the hospitality industry. Covering each essential aspect of first-line supervision, this market-leading textbook helps readers develop the practical skills and knowledge necessary for effectively supervising hospitality workers at all levels of an organization, including cooks, servers, bartenders, front desk clerks, porters, housekeepers, and janitorial staff.\u003c\/p\u003e \u003cp\u003eThe text’s unique approach to leading human resources — combining fundamental leadership theory and the firsthand expertise of hospitality industry professionals — enables readers to master concrete, results-driven leadership methods and overcome the everyday challenges faced in the real world. The Tenth edition covers:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eThe impact of the COVID pandemic, the importance of culinary ethics, DEI considerations, organizational excellence, and much more\u003c\/li\u003e \u003cli\u003eThe importance of recognizing and practicing cross-cultural diversity and interaction\u003c\/li\u003e \u003cli\u003eA balanced and informed view of management and supervision in the hospitality industry by considering the viewpoints of supervisors and all levels of associates\u003c\/li\u003e \u003cli\u003eEmployee assistance programs\u003c\/li\u003e \u003cli\u003eA wealth of real-world case studies, illustrative examples, and “Industry Profiles” sections offering perspectives on leadership and supervision issues from hospitality professionals\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eAligned to the American Culinary Federation (ACF) accreditation requirements, \u003ci\u003eSupervision in the Hospitality Industry\u003c\/i\u003e provides resources for students in hospitality courses, and early-career leaders and managers.\u003c\/p\u003e","brand":"John R. Walker","offers":[{"title":"Default Title","offer_id":42849513472061,"sku":"9781394244690","price":244.76,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0597\/7689\/2989\/files\/9781394244690_f7b8e685-ff33-480c-828a-806027a355f2.jpg?v=1767072588","url":"https:\/\/www.palmleaf.com.au\/products\/supervision-in-the-hospitality-industry","provider":"Palmleaf","version":"1.0","type":"link"}