{"product_id":"the-knowledge-managers-handbook","title":"The Knowledge Manager's Handbook","description":"\u003cp\u003e\u003cstrong\u003eWINNER:\u003c\/strong\u003e CILIP's Knowledge and Information Management Award 2019 - Information Resources Print Category \u003c\/p\u003e\u003cp\u003eThe way an organization manages and disseminates its knowledge is key to informed business decision-making, effectiveness and competitive edge. \u003cstrong\u003e\u003cem\u003eThe Knowledge Manager's Handbook\u003c\/em\u003e\u003c\/strong\u003e takes you step by step through the processes needed to define and embed an effective knowledge management framework within an organization. \u003c\/p\u003e\u003cp\u003eThis second edition now includes clear guidance on the best practice requirements from the first ever internationally recognised standard for knowledge management, ISO 30401:2018, as well as content on the impact of AI and data analytics. Nick Milton and Patrick Lambe work through each stage of creating and implementing a knowledge management framework for an organization's specific needs, based around the four essential aspects of knowledge management: people, processes, technologies and governance. With updated international case studies from organizations of all sizes and sectors, along with user-friendly templates and checklists to help implement effective knowledge management procedures, \u003cstrong\u003e\u003cem\u003eThe Knowledge Manager's Handbook \u003c\/em\u003e\u003c\/strong\u003eis the end-to-end guide to making a sustainable change in the knowledge management culture.\u003c\/p\u003e","brand":"Patrick Lambe","offers":[{"title":"Default Title","offer_id":42849061077053,"sku":"9780749484606","price":88.16,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0597\/7689\/2989\/files\/9780749484606_bfcdf576-004e-407a-9a5f-2f2b15d6748a.jpg?v=1766992257","url":"https:\/\/www.palmleaf.com.au\/products\/the-knowledge-managers-handbook","provider":"Palmleaf","version":"1.0","type":"link"}