{"product_id":"this-is-service-design-thinking","title":"This is Service Design Thinking","description":"\u003cb\u003eMarc Stickdorn (Austria; http:\/\/thisisservicedesignthinking.com; www.destinable.com)\u003c\/b\u003e is co-founder of Destinable, a consultancy specializing in service design for tourism, and lectures around the world at business and design schools.  He is a professor at the Management Center Innsbruck in Austria, where he lectures on service design and service innovation.  His main areas of interest are service design and strategic marketing management particularly in a tourism context.  \u003cp\u003e\u003cb\u003eJakob Schneider (Germany)\u003c\/b\u003e is a graphic designer based in Germany.\u003c\/p\u003e","brand":"Jakob Schneider","offers":[{"title":"Default Title","offer_id":42828200771645,"sku":"9781118156308","price":62.96,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0597\/7689\/2989\/files\/9781118156308_5473f31a-e252-4282-a8b3-dfa1be46b2b6.jpg?v=1766950348","url":"https:\/\/www.palmleaf.com.au\/products\/this-is-service-design-thinking","provider":"Palmleaf","version":"1.0","type":"link"}