AI and the Future of the Public Sector

Transforming public service delivery with the latest technology

AI and the Future of the Public Sector: The Creation of Public Sector 4.0 offers readers a fascinating and practical exploration of the impact of cutting-edge technologies on service delivery in the public sector. Tony Boobier delivers compelling discussions of Big Data solutions to age-old government service issues, including inefficiency, communications, and budget forecast inaccuracy.

This book provides coverage of how data and analytics have already begun to transform—and will continue to revolutionize—how governments around the globe offer services to their citizens. From healthcare digitization to rolling financial forecasts, AI and the Future of the Public Sector examines the philosophical, ethical, and technical issues that arise when the state gets its hands on powerful new technologies.

A can't-miss handbook for public sector employees, managers, and policy makers, this book presents modern solutions to age-old problems in government service delivery. It is a vital addition to the libraries of students, researchers, and public servants interested in transforming public services for the better.

WHAT EXPERTS SAY ABOUT

AI AND THE FUTURE OF THE PUBLIC SECTOR

"Tony tackles a subject that most seem to want to leave on the side. To do so is now at your own peril. The analysis of the depth and breadth of AI in the public sector and the economics of it all is second to none. This is like the tell-all that we really need to solve the problems and challenges of policy today and more importantly, tomorrow. Hang on for the ride as Tony takes you on one of the most comprehensive journeys into the heart of change and how AI will confront this challenge that affects us all."
—DOYLE BUEHLER, 'The Strategy Sherpa', author and Transformation expert

"AI is a key enabler of technology and process automatization across industries and the public services are not an exception. However, ensuring the right applicability and adaptability to these changes can be hard and with the increase in usage of AI, the potential for errors and harm will increase. This book will lead you in the way of creating a trustworthy journey to AI when it comes to the public services. I totally recommend it."
—MIGUEL MACHADO, CEO & Co-Founder, The Keenfolks

"This is a unique book written by widely acclaimed author Tony Boobier covering a wide spectrum of industries using Artificial Intelligence and its applications. Building up on the base of Key Facilitators in Data Science, Machine Learning and Artificial Intelligence. The range of topics and the related content covered on various Industries in the Public Services area is comprehensive. A truly in-depth study of the multiple applications of AI for the common public with a global perspective. It's a must-read book for anyone who wants to understand how AI and its cutting-edge tools and technologies are applicable to the common public across the world, with a balanced standpoint on the challenges and risks involved."
—PRABAL GOPE, Technology professional, Mumbai, India

"Informative and apt in the current scenario. Readers will surely gain highly from this book."
—SHALINI RAO, Founder, The Innovation Brand